Your listing on ExploreAsheville.com is a key resource for visitors discovering and learning about your business. Keeping it updated with current photos, accurate details, and fresh offerings helps you stand out and makes it easier for visitors to find you, engage with your content, and choose to visit your business.

Last year, our Event Calendar and its related pages received more than 1.6 million views. Thousands of users browse our site daily, searching for places to stay, things to do, and experiences worth their time. If it’s been a while since you’ve logged in to the Partner Portal, now is a good time to log in and refresh your listing. Most updates take just a few minutes, and they can make a real difference in how visitors discover and connect with your business.

We’ve published eight new step-by-step guides to make updating your listing and maximizing your partnership with Explore Asheville easier:

Event Calendar

Comprehensive Guide to the Event Calendar | Submit events to one of our most-visited web pages to drive visitation and highlight your unique offerings. 

Listing Management

How To Manage Your Listing's Images and Videos | Updated photos help attract visitors and showcase your business in the best light. 

Tips To Improve Your Listing Photos | High-quality and correctly sized images (without text) make a difference in engaging visitors on our website and app. 

How To Update Your Listing Description | A compelling description helps visitors find your listing and gives them engaging information about your business.

How To Update Your Listing's Amenities | Accurate amenities help visitors find you when they search for things like free parking, WiFi, or diversity designations.

Optimizing Your Presence on ExploreAsheville.com

How To Upload and Edit Packages and Deals | Deals appear on your listing and the popular Packages and Deals page, creating more dynamic content that can drive bookings.

How To View Your Listing’s Metrics | See how many people are engaging with your listing, including views, clicks, and conversion rates.

For Lodging Partners: Sales Leads

Comprehensive Guide to Sales Leads in the Partner Portal | View and respond to sales leads and RFPs for groups coming to Buncombe County.

Not sure where to begin? Start with just one update. Swap a photo. Add an event. Confirm your hours are correct. Even small updates help keep your listing relevant and engaging for visitors planning their trip to Asheville!

Need a Partner Portal login? Contact Partnership Coordinator Shelby Pearsall.